Issue occurs on this page with " No Factory Image Found" pop up error.Note, some systems may experience not displaying the Factory Image Restore User Interface option after the Win7/Win8.1 to Win10 upgrade.
Selecting Advanced startup Restart now button If you are prepared to reset your PC, choose Reset. select the 'Remove everything' option, then click the 'Remove files and clean drive' option to continue. if you do this you get the option to restore factory settings:- 1. In the Recovery section, click the Restart now button under Advanced startup. Under Reset, this PC, click 'Get Started'.Click settings then select Update & security.
Before I did this I was able to use Remote Desktop from another Windows 10 computer at my home to remotely connect to the laptop. Windows 7/Windows 8.1 allocates the factory image files differently in the system memory RECOVERY partition than the way it is implemented in Windows 10. Because the laptop was recently having various problems, I used the Dell Restore tool to revert the laptop back to the Dell factory image, which was Windows 10 Pro. The Factory Image Restore feature no longer works after a system Windows 7/Windows 8.1 to Windows 10 upgrade (user manual upgrade or Windows Update to Windows 10). Summary: "A " No Factory Image Found" error occurs or no Factory Image Restore User Interface option appears for the Factory Image Restore feature after a system Windows 7/Windows 8.1 to Windows 10 upgrade (user manually upgrades or Windows Update to Windows 10)".
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